Shipping policy

Last updated: November 2, 2026

Pink Ink Brands offers products fulfilled by independent suppliers through Shopify Collective. Because products may ship from different supplier locations, processing times, carriers, rates, and delivery estimates can vary by product and destination.

Processing and delivery estimates

Available shipping methods, charges, and estimated transit times are shown at checkout when provided by the supplier. Delivery dates are estimates, not guarantees. Processing time is separate from carrier transit time and may vary during weekends, holidays, launches, or periods of high order volume.

Split shipments

If your order contains products from more than one supplier, the items may arrive in separate packages and on different dates. You may receive more than one shipping confirmation or tracking number.

Carriers and tracking

The fulfilling supplier selects the carrier and service level associated with the shipping option shown at checkout. When tracking is available, it will be sent to the email address or phone number provided with the order. Tracking information can take time to update after a label is created.

Shipping destinations and charges

We ship only to destinations supported at checkout. The shipping rates displayed at checkout are based on the products, supplier rates, destination, and available delivery options. We do not guarantee that every product can be shipped to every location.

Address changes

Please review your shipping address before placing your order. If you notice an error, contact waletha@pinkinkbrands.com immediately. We cannot guarantee an address can be changed after the supplier begins processing the order, and customers may be responsible for costs caused by an incorrect or incomplete address.

International orders

For international shipments, the recipient is responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless checkout states otherwise. Customs processing may delay delivery.

Delays, lost packages, and damaged shipments

Carrier delays, weather, customs, and other events outside our control may affect delivery. If tracking shows no movement for an extended period, a package is marked delivered but cannot be located, or an item arrives damaged, contact us promptly with your order number. We will review the issue with the supplier and carrier and explain the available next steps.